Terms of Service

1. Acceptance

By downloading, installing, or using Fantommind ("the App"), or by accessing the website at https://fantommind.com, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the App or website.

2. License Grant

Subject to payment of applicable fees and your compliance with these Terms, Fantommind grants you a limited, non-exclusive, non-transferable, non-sublicensable license to install and run the App on up to the number of machines permitted by your active subscription tier.

The App is licensed under the Business Source License (BSL 1.1). You may use the App solely for your own internal business or personal automation purposes. You may not distribute, sublicense, or offer the App (or substantial portions of it) as a competing commercial service without a separate commercial license from Fantommind. The BSL converts to an open-source license four years after each version's release date, as stated in the repository.

Each license key is bound to a hardware fingerprint. To move the App to a different machine, deactivate your current activation via https://fantommind.com/account, then activate on the new machine.

3. Subscription and Billing

Access to the App requires an active paid subscription. Billing is processed exclusively by Polar (polar.sh), our Merchant of Record. Subscription prices and billing cycles are displayed at checkout on Polar's platform. Fantommind does not store or process your payment card data.

You may cancel your subscription at any time via the customer portal at https://fantommind.com/account. Access continues until the end of the current billing period; no partial-period refunds are issued unless required by applicable consumer law.

Refunds: Refund requests are handled by Polar per their refund policy. To request a refund, contact us at support@fantommind.com within 14 days of purchase, and we will process it through Polar's dashboard. Refunds are not available after 14 days except where required by law.

4. Prohibited Uses

You must not use the App to:

• Violate any applicable law, regulation, or third-party terms of service;
• Conduct fraudulent activity, identity theft, or phishing;
• Circumvent website security measures in a manner that causes harm to the target service or its users — note that the App's stealth browser capability is intended for legitimate automation, testing, and privacy use cases only;
• Harvest personal data from websites in violation of those sites' terms or applicable data-protection law (e.g., GDPR, CCPA);
• Distribute malware, ransomware, or harmful code via automations;
• Infringe the intellectual property rights of any third party;
• Share, resell, or publicly disclose your license key;
• Reverse-engineer, decompile, or disassemble the App except to the extent permitted by applicable law.

Violation of these terms may result in immediate license termination without refund.

5. Privacy

Our Privacy Policy describes how we collect and handle your data. By using the App, you agree to the Privacy Policy.

6. Disclaimer of Warranties

THE APP AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. Fantommind DOES NOT WARRANT THAT THE APP WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF HARMFUL COMPONENTS.

You acknowledge that stealth-browser automation carries inherent risk of detection by third-party services. Fantommind provides no guarantee of undetectability and accepts no liability for account bans or service restrictions imposed by third parties.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Fantommind AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE FEES YOU PAID TO Fantommind IN THE 12 MONTHS PRECEDING THE CLAIM.

8. Intellectual Property

Fantommind and its licensors retain all intellectual property rights in the App, website, and associated materials. These Terms grant you a limited use license only; no ownership is transferred. "Fantommind" and associated marks are trademarks of Fantommind.

9. Termination

We may suspend or terminate your license immediately if you breach these Terms. Upon termination, you must cease all use and delete all copies of the App. Local data stored on your device is not deleted by Fantommind.

10. Changes to Terms

We may update these Terms. Material changes will be communicated via email to your address on file at least 14 days before the effective date. Continued use after the effective date constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the Socialist Republic of Vietnam, without regard to conflict-of-law principles. Disputes shall be submitted to the competent courts of Vietnam. If you are a consumer in a jurisdiction that mandates local consumer protections, those protections are not waived by this clause.

12. Contact

Questions about these Terms: support@fantommind.com